Shipping & Delivery
UK & NORTHERN IRELAND
Express Delivery: £10
We aim to dispatch all orders on the next working day and they are sent on a ROYAL MAIL 24 hour tracked service with estimated delivery of the next working day. For urgent orders please contact us at info@rowleyhesselballe.com
Free Shipping offers are for UK based orders only and are sent on a standard 3-5 day service.
EUROPE
DHL Express service (2-3 working days): £25
Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.
Please note taxes and customs charges are non-refundable.
Orders within the EU can be returned, please contact us at info@rowleyhesselballe.com to arrange.
TURKEY
DHL Express service (3-5 working days): £45
Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.
Please note taxes and customs charges are non-refundable.
Orders within Turkey can be returned, please contact us at info@rowleyhesselballe.com to arrange.
USA & Canada
Standard International Delivery (7-10 working days): £35
Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.
Please note taxes and customs charges are non-refundable.
Orders within the USA & Canada can be returned, please contact us at info@rowleyhesselballe.com to arrange. Please note returned shipping costs are deducted from any refunded items.
Rest of World
Standard International Delivery via our Nominated Courier
(7-10 working days): £50
Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.
Orders from the ROW can be returned, please contact us at info@rowleyhesselballe.com to arrange. Please note return shipping costs are deducted from any refunded items.