MALA Feather Headband

Finer Details

• Sateen
• Handmade in Turkey
• Please be reminded that due to the lighting effects and monitor’s brightness or contrast settings, the color tone of the accessory’s photo and the actual item could be slightly different.

Returns & Exchanges

We hope your Rowley Hesselballe purchase is exactly what you were looking for, but in the event that it is not quite right we will happily exchange or refund your item within 14 days of delivery.

We offer free returns from the UK and Turkey.

RETURNS UK

In order for us to process your return quickly please follow the below returns instructions.

1. All goods must have original tags on and returned in their original packaging.
2. All products must not be worn, washed or altered and must be free of makeup, marks, stains, pet hair, floor debris and pin marks.
3. To arrange your return use the returns label included in your package and fill out the reason code for the return.
4. Attach the return label you received with your delivery to the package.
5. Drop off at your local DHL drop off point or call your local DHL office and quote the waybill number for a driver to come and collect your parcel free of charge.

RETURNS TURKEY

1. All goods must have original tags on and returned in their original packaging.
2. All products must not be worn, washed or altered and must be free of makeup, marks, stains, pet hair, floor debris and pin marks.
3. To complete your return please email us at info@rowleyhesselballe.com to arrange a driver to come and collect your parcel free of charge.

NORTH AMERICA & EU

Orders to North America and the EU can be returned but please note taxes and customs charges are non-refundable. please contact us at info@rowleyhesselballe.com to arrange.

We do not accept returns outside of the UK, EU, Turkey and North America.

Shipping & Delivery

WE OFFER FREE EXPRESS DELIVERY TO THE BELOW LOCATIONS:

UK & NORTHERN IRELAND 

All orders are processed on the next working day and are sent on our DHL EXPRESS service.

WE ALSO OFFER FREE STANDARD DELIVERY BY DHL TO THE BELOW LOCATIONS:

TURKEY (import taxes and duties included)

All orders are shipped within 2 working days.

Standard delivery times are between 7-10 working days.

If you would like an order in a shorter time frame please contact us at info@rowleyhesselballe.com and we will do our best to assist you in your request.

WE ALSO SHIP TO:

EUROPE

Standard International Delivery (7-10 working days) : £15

Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.

Please note taxes and customs charges are non-refundable.

Orders within the EU can be returned, please contact us at info@rowleyhesselballe.com to arrange.

USA & Canada

Standard International Delivery (7-10 working days): £25

Please note orders are shipped as DDU (Delivery Duty Unpaid) basis which means all prices are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes charged and payment of these is necessary to release your order from customs on arrival.

Please note taxes and customs charges are non-refundable.

Orders within the USA and Canada can be returned, please contact us at info@rowleyhesselballe.com to arrange.

REST OF WORLD

Please contact us at info@rowleyhesselballe.com for individual shipping rates and terms. We would be happy to help!